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Surabaya, Indonesia

+62 31 828 61 55

Privacy Policy.

PT. Ide Solusi Asia ("we", "us", or "our") is committed to protecting the privacy of visitors to our website at idesolusiasia.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect personal information only when you voluntarily submit it to us through our contact form. This may include:
• Full name
• Email address
• Phone number
• Company name (if provided)
• The message or enquiry you submit
We do not use tracking cookies, advertising networks, or third-party analytics that collect personal data from your browser without your knowledge.

2. How We Use Your Information

The information you provide through our contact form is used solely to:
• Respond to your enquiry or request for a consultation
• Communicate with you about potential or ongoing projects
• Follow up on services you have expressed interest in
We will not use your information for unsolicited marketing without your explicit consent.

3. How We Store Your Information

Contact form submissions are received and stored securely within our internal communication systems. We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Indonesian law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as email hosting providers) who assist in our operations, under strict confidentiality obligations and only to the extent necessary.

5. Your Rights

As a data subject, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to any legal obligations
• Withdraw your consent to our use of your data at any time
To exercise any of these rights, please contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites (such as our social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Indonesia, including Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions, and applicable personal data protection regulations.

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